Buyer Education

Brand New

This item is new, unused and undamaged in their original packaging; however, it may have been opened for inspection or testing.

New With Tags (NWT)

New, unused and undamaged clothing, accessories or other items with their original retail tags attached. 

New Open Box/Package

Pristine items with opened packaging or missing original packaging but remain new, unused and undamaged.

Certified Refurbished

Professionally restored, tested and certified to work like new by manufacturer or a vendor. The item may be in its original packaging or may be repackaged.

Like New/Excellent

Barely used items showing zero or extremely minimal signs of wear/use. The item may be in its original packaging or may be repackaged.

Very Good

Previously used, light wear, well-maintained and fully operational/functional. The item may be in its original packaging or may be repackaged.

Good

Noticeable signs of regular use or may have cosmetic flaws but remain fully functional. The item may be in its original packaging or may be repackaged.

Fair / Acceptable

The item has been well-used but continues to function properly. Signs of use may include cosmetic imperfections such as scratches, dents, minor cracks, stains or worn corners. Items may be missing some parts, such as hardware (screws, bolts, washers, etc.). The box may be damaged or may not be the original box.

Partial Products

The item is missing part of the original item or hardware but remains functional. The item may be in its original packaging or may be repackaged.

Damaged - Ideal For Parts / Not Working

The item shows noticeable physical wear or condition issues that go beyond normal use. The item may have functional or cosmetic concerns and may be non-functional, partially functional, require repair, or may be incomplete/missing parts. The box may be damaged or may not be the original box. Items marked as Damaged/For Parts/Not Working are final sale and are NOT eligible for return.

Digital Products

No physical product will be shipped. Once purchase completed, the digital files will be accessible on the final purchase screen and will be emailed to the email address provided during the purchase process. Items marked as a Digital Product are final sale and are NOT eligible for return.

Custom & Personalized Products

Custom or personalized products are a final sale and are NOT eligible for return. However, if there is a design error or product defect, please reach out for us to assist.

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**Important Notes:

  • MSRP Disclaimer: The Manufacturer’s Suggested Retail Price (MSRP) is shown for general reference only and may not reflect current market value. Prices fluctuate due to discounts, demand, or product availability. We encourage you to research before purchasing.
  • Please note that we do not assemble items during our inspection process. While we do our best to check for visible damage and confirm included parts, we are unable to verify full assembly or functionality of multi-piece items.
  • Final sale items cannot be returned. 

We make every effort to provide an accurate description and categorize each item appropriately. If there is any discrepancy between the product pictures, title, product details and the product itself upon delivery and inspection, please reach out for us to assist.